Terms and conditions

1. Introduction

Welcome to DEKADYO! By accessing and using this website, you agree to comply with and be bound by these terms and conditions. If you disagree with any part of these terms and conditions, please refrain from using our website.

2. Business Information

DEKADYO, headquartered in Lausanne, Switzerland, operates as an online retailer of exquisite silver jewelry. Contact us at hello@dekadyo.com for any inquiries or support.

3. Website Details

DEKADYO is dedicated to offering high-quality silver jewelry and accessories, providing a convenient and secure online shopping experience.

4. User Accounts and Registration

Customers may create accounts on DEKADYO to facilitate their purchases. Users are responsible for maintaining the confidentiality of their account information and ensuring its security.

5. User Conduct

All users are expected to engage in respectful and lawful behavior while using DEKADYO. Any misuse, unauthorized access, or malicious activities are strictly prohibited.

6. Intellectual Property

All content available on DEKADYO, including but not limited to text, images, graphics, logos, and designs, is the exclusive property of DEKADYO and is protected by copyright laws.

7. Privacy Policy

DEKADYO respects user privacy and handles all personal information in accordance with our Privacy Policy. By using this website, you agree to the collection, use, and disclosure of your information as outlined in the Privacy Policy.

8. Payment Terms

Customers can make secure payments for purchases using credit cards, Apple Pay, and other specified payment methods. All payment transactions are encrypted and processed through a secure payment gateway.

9. Applicable Laws

DEKADYO operates in compliance with Swiss and European laws governing e-commerce, consumer rights, and data protection.

10. Order Cancellation

Customers can cancel orders before shipment by contacting hello@dekadyo.com. Once an order has been shipped, it cannot be canceled.

11. Returns and Refunds

If a product does not meet your expectations, you may return it in its original packaging and new condition. Return shipping costs are the responsibility of the customer. DEKADYO is not liable for any returns lost or damaged during shipping.

12. Governing Law and Jurisdiction

These terms and conditions are governed by the laws of Switzerland and Europe. Any disputes arising from these terms and conditions shall be resolved in the courts of Switzerland.

13. Changes to Terms and Conditions

DEKADYO reserves the right to modify or update these terms and conditions. Any changes will be effective immediately upon publication on the DEKADYO website.

14. Contact Information and Customer Support

For any queries, assistance, or concerns, please contact hello@dekadyo.com.